Mayo Clinic Healthcare Website Terms of Use

Thank you for visiting (which we'll refer to as our Site). This page sets out the terms and conditions on which we provide our users (you) with access to our Site and any content we make available on our Site (Content).

By using our Site you are agreeing to these Terms of Use.

In addition to these Terms of Use, our Privacy Policy describes the personal data which we may collect from users of our Site, and from other individuals with whom we deal, and explains how we may use it. It also describes how our Site makes use of cookies.

1. Who We Are

We are Mayo Clinic Healthcare LLP, a Limited Liability Partnership registered in the United Kingdom under number OC418962 whose registered offices are at 15 Portland Place Marylebone London W1B 1PT.

If you wish to contact us, you can contact us by post at 15 Portland Place, London W1B 1PT or by email at or using the telephone number or contact form on our Site.

2. Use of our Site

You may only use our Site for lawful purposes. You may not use it in any way that breaches any local or international law, for the purposes of fraud, or to transmit unsolicited advertising or spam.

You must not misuse our Site by introducing viruses or other malicious code to it or to our systems, nor try to gain unauthorised access to it or them, to any related systems or servers or to any related source code. You must not attack our Site through DDOS or otherwise. Breaching this provision would be a criminal act, which may oblige us to report you to law enforcement and provide them with such information as we may have about you.

3. Intellectual Property Rights and Use of Our Content

Rights in our Content.

The intellectual property rights in all of the Content on and in our Site belong either to us or to whomever licensed that Content to us. It is protected by copyright laws and treaties throughout the world. All such rights are reserved.

Trade mark rights.

Our business names and logos and those of the Mayo Clinic are trade marks, and may not be used without our or their approval.

Use of Our Content.

You may print off one copy, and may download extracts, of the Content on our Site for your individual use (whether personal or professional). You may not resell, publish or further disseminate that Content, including within your organisation, without our prior written consent. If you wish to make any broader use of our Content, please contact us using the details above so that we may discuss your requirements.

You may not modify our Content, and may not remove or alter any copyright or confidentiality notice contained in it. Our status (and that of any of our contributors or licensors) as the authors of Content on our Site must always be acknowledged.

Our Content is provided "as is." Some of our Content may comprise commentary or information, which is provided as general commentary and not as medical advice. We do not give any warranty as to the accuracy or completeness of any Content or information comprised on our Site. While we try to update the information on our Site regularly, we do not guarantee that the Content on our Site is up to date.


We may use any feedback you provide in relation to our Site or Content for promotional purposes.

4. Our Liability to You

Where we don't limit or exclude our liability.

We do not limit or exclude our liability for anything for which we cannot lawfully limit or exclude our liability. For example, we do not limit our liability for death or personal injury caused by our negligence, or for fraud. This statement takes priority over the rest of these Terms of Use.

No implied terms.

We provide access to our Site only on these Terms of Use. To the fullest extent permitted by law, we expressly exclude any and all conditions, warranties and other terms which might otherwise be implied by statute, under common law, or otherwise. We do not warrant that our Site will be uninterrupted, free from errors, or free from viruses or malicious code.

Communications networks.

You understand that there is some inherent instability in communications networks and that we may need to take down or maintain our Site from time to time. You accept that access to our Site is permitted on a temporary basis and we will not be liable if it is unavailable for any reason.

Third parties.

We are not responsible or liable for the actions of third parties. Third parties may include, for example, third party service providers who are linked from our Site, social media service providers or the providers of any device or software which you use to access our Site.

5. Links

Linking to our Site.

You may link to our Site provided that you do so in a way that is fair and legal. You may not link to our Site in order to damage or take advantage of our reputation or to suggest any false form of association, endorsement or relationship between you and us. You may not "hotlink" to our Site or to any Content on it, nor embed or frame any part of our Site or any such content on any other site. If we ask you to stop linking to our Site then you must do so immediately.

Third party links.

Our Site may contain links to various third party sites and resources. We have no control over these or over any service provided by those third parties. You use them at your own risk.

6. Revisions

We may revise these Terms of Use at any time. By continuing to visit our Site you will be accepting our revised Terms of Use.

7. General Legal Provisions

Governing law.

These Terms of Use are governed by the laws of England and Wales.

Disputes with us.

If any dispute arises between you and us in connection with your use of our Site, then you and we will attempt to resolve that dispute through discussion. If we are unable to resolve the dispute by discussion, then the courts of England and Wales will have exclusive jurisdiction over any claim. However, if you are not resident in England or Wales then we reserve the right to bring proceedings against you in any court in your country of residence.

Last updated: 28/04/2020